The Foundation of Sales: Real Needs vs. Stated Needs
Understand why what customer says what they need is not what they want in reality. A simple framework to help you decide their real needs
Learning guides I’ve built while running real businesses
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Learning guides I’ve built while running real businesses. These are compact reference documents that I have distilled from reading, observation, and repeated mistakes. I return to when making calls on hiring, product, pricing, marketing, and operations.
They’re not meant to be read linearly. They’re meant to be opened when something feels off and judgment matters. No theory. No motivation. Just tools for thinking.